At Hunters, we are committed to delivering legal services in a professional, respectful and effective manner. We will treat you with courtesy and professionalism, communicate clearly, and act in your best interests in accordance with our legal and regulatory obligations.

In return, we ask that you engage with us in a courteous and co‑operative way, provide timely instructions and information, and respect our professional duties. We will not accept behaviour that undermines a safe and respectful working environment or affects our ability to act effectively.

This includes, for example, subjecting Hunters partners or staff to:

• abusive, offensive or discriminatory language;
• threatening, intimidating or harassing conduct;
• unreasonable demands; or
• disruptive behaviour that interferes with our ability to carry out work and comply with professional obligations.

Where concerns arise, we will address them fairly and proportionately. We may, where necessary, place reasonable limits on communication, re-assign the matter internally, or, in serious cases, cease acting in compliance with our professional obligations.